Improving Healthcare Outcomes with Technology & Management Solutions

Management Consulting Case Study

TMI understands the complexities involved in implementing new systems and the impact on current business processes and human resources. Our Performance Management Framework allows us to define and measure success during each phase of all our client engagements. And our Quality Management Methodology is based on recognized industry standards and best practices, ensuring the highest quality of client deliverables and lowering the risk for all project stakeholders.

The Opportunity
TMI Solutions, Inc (TMI) was faced with the challenge of assisting the CIO of a State Agency transform the way technology services were delivered within an Agency that consisted of more than 7,000 full-time employees.

Solution Implementation
TMI senior technical manager worked with Agency executives to align and identify gaps within its business functions and services that resulted in an IT Modernization plan & the framework for an Enterprise Program Management Office. In addition, our team met with key stakeholders within the agency and delivered an IT Plan that addressed key domains within the agency, including strategy, governance, operations, resources, architecture, and organization.

TMI Solutions, Inc supported the project with analysis and design support for Program/Activity Requirements, Technology/Tool Evaluation, Program Management Office (PMO) Consulting Services and Independent Verification & Validation Support to the agency’s major systems. TMI senior technical manager works collaboratively on a day-to-day basis with the Agency executive and project employees to ensure the successful execution of the project.

The Benefit to Government
TMI co-authored and delivered the first IT Strategic Plan to Agency in five years. As a result of receiving TMI’s support, the Agency established two new governance organizations: the IT Plan Committee charged with prioritizing and implementing the recommendations in the IT Plan, and the Architecture Review Board to implement a governance structure and standardize Agency technology assets. TMI worked with the newly established Enterprise Program Management Office (EPMO) to standardize its project management practices, implement strategic portfolio management, and use Enterprise Architecture as a discipline for strategic planning. TMI’s on-time and quality performance was recognized by the Governor’s Office of Minority Affairs for Outstanding Performance by a Small Business.